ri777's Privacy Policy

01 Introduction & Applicability

This Privacy Policy ("Policy") is issued on behalf of the ri777 platform ("Platform", "we", "us"). This Policy describes what information we collect when you use the ri777 website and services, how that information is used, with whom it may be shared, and how we keep it secure.

By using ri777's services, you are considered to have accepted the terms of this Policy. Our services are intended only for users aged 21 or older. We do not knowingly collect information from any person under the legal age.

02 What Information We Collect

ri777 collects two categories of information — what you provide directly, and what is collected automatically.

2.1 Information You Provide

When creating an account or using our services, you provide the following information:

• Full name and date of birth
• Mobile number and email address
• National ID or passport details (when identity verification is required)
• Payment information (bKash, Nagad, Rocket, or Upay number — not card numbers)
• Messages or complaints sent to the support team

2.2 Automatically Collected Information

When you use the platform, certain technical information is collected automatically:

• IP address and device type
• Browser type and version
• Pages visited and session duration
• Cookie and local storage data
• Transaction history and gaming activity logs

03 Purpose of Data Use

ri777 uses your information for the following legitimate purposes:

• Account creation, management, and verification
• Processing deposit and withdrawal transactions
• Activating applicable bonuses and promotions
• Fraud prevention and security monitoring
• Customer service — resolving issues and responding to queries
• Compliance with legal obligations
• Analytics to improve service quality
• Monitoring and enforcing responsible gaming limits

04 Information Sharing & Disclosure

ri777 may share limited information with third parties in specific circumstances. These cases are described in detail below:

4.1 Service Provider Partners

We use trusted third-party services for payment processing, identity verification, and technical infrastructure management. These partners receive information only for specific tasks defined under contract, and they are bound to maintain its confidentiality.

4.2 Legal Obligations

ri777 may provide necessary information to relevant authorities when required by a court order, government directive, or applicable law.

4.3 Fraud Prevention

Limited information may be shared with specialist security services for the purpose of protecting account security, detecting fraud, and preventing money laundering.

4.4 Business Restructuring

In the event of a merger, acquisition, or business transfer, user information may be transferred to the new entity involved, subject to the continued application of the terms of this Policy.

05 Cookies & Tracking Technologies

The ri777 website uses cookies and similar technologies. Cookies are small data files stored in your browser that help recognize you on future visits.

• Essential Cookies: Required to maintain login sessions and security.
• Functional Cookies: Store your language and account preferences.
• Analytics Cookies: Used to understand patterns of site usage.

You can manage cookies at any time through your browser settings. However, disabling certain cookies may affect some functionality of the platform.

06 Data Security Measures

ri777 applies industry-standard technical and organizational measures to protect user information:

• All data transfers are completed through SSL encryption.
• Databases are encrypted and regular security audits are conducted.
• Staff access to data is limited on a need-to-know basis.
• Two-factor authentication (2FA) support is provided.
• Payment information (bKash, Nagad, Rocket, Upay) is not stored as full account numbers.
• A dedicated team is always on standby for rapid response to security incidents.

However, no method of transmitting information over the internet is completely flawless. While ri777 commits to the highest level of protection, no system can be claimed to be 100% secure.

07 Data Retention Period

ri777 retains your information only for as long as it is necessary or required to be kept due to legal obligations. General guidelines are provided below:

• Active account data: Until the account is closed.
• Transaction records: For the period specified by legal requirements.
• Customer support conversations: For a limited period after the issue is resolved.
• Marketing consent: Until you withdraw it or for a set period.

Even after an account closure request, some information may need to be retained for a defined period for legal and regulatory reasons.

08 Your Rights

ri777 recognizes and respects the following rights of users regarding their information, to the extent possible:

8.1 Right to Access

You may request at any time to know what information we hold about you.

8.2 Right to Rectification

If your account contains incorrect or outdated information, you may request that it be corrected.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted, though some data may need to be retained due to legal obligations.

8.4 Right to Object to Processing

You may object to the use of your information for specific purposes, particularly in the case of direct marketing.

8.5 Filing a Complaint

If you have any concerns or complaints about how your information is handled, please contact us using the contact details below.

09 Protection of Minors

ri777's services are intended solely for users aged 21 or older. We do not knowingly collect personal information from any minor.

If a parent or guardian believes that their child under the age of 21 has provided information to ri777, please contact our support team immediately. The relevant information will be deleted as quickly as possible.

10 Third-Party Links

The ri777 platform may occasionally reference third-party service providers. They have their own privacy policies which are not under our control. ri777 is not responsible for information provided on third-party platforms.

11 Policy Changes

ri777 reserves the right to amend this Privacy Policy at any time. Changes will be considered effective upon publication on this page. In the event of significant changes to the Policy, we will endeavor to notify users through the platform.

Continued use of the services after any changes will be considered acceptance of the revised Policy. By visiting this page regularly, you can stay informed about the latest Policy.

12 Contact & Complaints

If you have any questions, concerns, or requests regarding your information related to this Privacy Policy, please contact us as follows:

We take all your requests seriously and commit to responding in a timely manner. Your privacy and trust are our highest priority at ri777.